No, I really don't want to use your shitty app
Last year, my friends and I went to Boston, and we rented a car (bad choice, btw). We got a parking ticket and wanted to pay it off immediately. Upon looking at the ticket, it said go to this link to pay it.
Great, let’s go to that link, pay for the ticket, and be done with it.
The link asked us to download an app called “Paytix” or some shit.
Why would someone have to download an app to pay a parking ticket? How often do you get parking tickets that you want to reserve space on your homescreen, just for paying parking tickets??
What should have been a 2 minute task of opening a website and paying ended up becoming a 10 minute annoyance of downloading an app, waiting for it to download, signing in, manually typing credit card information …